Additional Shipping USA
We ship to the USA and Canada from our USA store.
Standard US shipping to arrive in time for Christmas: Order by 14th of December.
Express US Shipping to arrive in time for Christmas: Order by 17th of December.
Our express shipping offers are based on current delivery times and availability. Unfortunately, we can't offer any guarantees that your order will arrive in time and therefore we can not take responsibility for late deliveries, if you choose to use this option.
Approximate shipping times:
USA Domestic Standard Shipping: 7-10 days
Canada International: 10-14 days (can sometimes take 21 days if held at customs)
Shipping costs and methods: Our shipping fees are weight based starting at approx. $10.50. We offer free-shipping thresholds on all orders.
All our products are sent using tracking with a shipping notification sent to you once your order has shipped.
Canada customs: Under the new USMCA law, Canada has increased its de minimus threshold for purchases from the USA to $150 CAD with a $40 customs fee over that amount.
Shipping Delays: Unfortunately due to COVID and limited staffing at warehouses and shipping companies, delivery times can not be guaranteed and your order may be delayed. We apologise if this occurs. We have little control over the delivery once your order ships. In most cases, orders do arrive but can be delayed. Please keep an eye on your shipping tracking for updates.
Returns & Exchanges
We offer a 14-Day No Questions Asked return policy. You can read our full return policy here including terms and conditions.
There are no returns on sale items or our Vagami Collection. Vagami ships in multi-layered protective packaging, therefore once opened we can not accept returns, so please choose carefully.
If you choose to return, you will simply need toemail our support via the support tab on our website for a return authorisation and our returns address.
Unfortunately, we do not offer exchanges or refunds on digital products, workshops or coaching.
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